Catalysts of Change: Retail and Technology in the Age of Disruption

Catalysts of Change: Retail and Technology in the Age of Disruption

Catalysts of Change: Retail and Technology in the Age of Disruption

09.00 - 12.30 | 4th April 2017 | 30 Euston Square, London

Disruptive technologies such as artificial intelligence, the ‘internet of things’, big data and robotics are on a collision course that will create huge future opportunities for retailers and brands.

But this future isn’t as far away as we think. New business models are already disintermediating traditional retailers, particularly when it comes to owning the relationship with the customer.

Subscription services and self-replenishing smart appliances are bypassing retailers entirely, on the premise that convenience is king. And when it comes to creating hyper personalised experiences, social media platforms are streets ahead, delivering this every day for their millions of users, and for the brands that are willing to pay for the privilege.

Join us as we launch our latest research in partnership with Retail Week. Over 70 senior retail executives have shared their perspectives and priorities when it comes to disruptive technologies. Find out how they plan to leverage these to drive efficiencies, differentiation and ultimately, understand and influence their customers at scale.



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The speakers

Rafael Orta<br />
Director of Online Business Services
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<p>

Rafael Orta
Director of Online Business Services

Daniel Murray<br />
Co-founder
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<p>

Daniel Murray
Co-founder

Myf Ryan<br />
CMO - UK & Europe
</p>
<p>

Myf Ryan
CMO - UK & Europe

Gareth Rees-John<br />
Global Digital Director<br />

Gareth Rees-John
Global Digital Director

Graham Cooke<br />
CEO<br />

Graham Cooke
CEO

Oliver Frost<br />
Strategy Manager<br />

Oliver Frost
Strategy Manager

Alex Hamilton<br />
Head of Research
</p>
<p>

Alex Hamilton
Head of Research

Ruth Ballett<br />
Industry Manager, Retail
</p>
<p>

Ruth Ballett
Industry Manager, Retail

Elinor York-Noble<br />
Retail Team Lead<br />

Elinor York-Noble
Retail Team Lead

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