The future of travel: Man vs. Machine

The Future of Travel: Man vs. Machine

The Future of Travel: Man vs. Machine

An exploration of smart technology, human innovation and digital disruption

The report

Last year's Future of Travel report showcased how leading travel brands are innovating with customer experience to keep up with changing customer demands.

This year, with the rise of smart technologies like artificial intelligence, we have examined how human innovation and digital disruption are driving change in the travel industry, and how brands can leverage man and machine across the complex customer journey.

The report features insights and examples from over 20 senior travel executives at Uber, Virgin Holidays, Emirates, Marriott and more. Get your copy to find out if it’s man or machine who will truly own the digital customer journey, and with it the future of travel.

The report

The contributors



Download the report to get all the insights into how airlines, hotels, OTA’s, and tech disruptors are both impacting and anticipating the future of travel.


The launch event

On March 21st we hosted over 180 leaders from the travel industry and heard from speakers at Airbnb, HotelTonight, MSC Cruises and Choice Hotels.
See them in action below.

Download the report

There has been an error loading the form, make sure you are not blocking our site with Ghostery

Defy tomorrow’s expectations today

Start personalizing your experiences with rich customer data today