Visitor Cloud Data Exchange

Visitor Cloud Data Exchange

Great experiences come from great data

Often, the challenge isn’t the lack of customer data, it’s whether you can get it into a place where it can be used to deliver better experiences. Visitor Cloud data exchange lets you collect and operationalize all your online, offline, streaming, surveyed or file-based customer data or directly connect to the Visitor Cloud through your own Business Intelligence software.

Live Tap

The anonymous and known customer data found in the Visitor Cloud is incredibly rich. Why not tap into this data with your favorite business intelligence or analytics software to seek out new opportunities to delight your customers? Qubit has preferred support for Looker, but also works with other industry leading BI systems like Tableau, Qlik, or BIME. You can even use Microsoft Excel to access your data through live tap.
Live Tap

Visitor pulse

Some of the most powerful insights can be obtained directly from your customers through quick incremental surveys. These preferences can be used for hyper-relevant targeting and personalization efforts. You ask the questions then tailor the most impactful experiences from the answers. As your customer knowledge increases over time, so does the quality of the experiences you can deliver.
 Visitor pulse

Batch upload

If there’s a key customer attribute locked away in some database where nobody ever sees it, we can help you set it free and put it to work. Simply upload a CSV file into the Visitor Cloud and you’ll instantly be able to use it for targeted experience delivery.
Batch upload

Stream in API

Customer data may come from many different sources including connections to other enterprise sources such as CRM, Call Centers, Point of Sale, etc. We also support the real-time streaming of this data through enterprise integration partners.
 Stream in API

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