Introducing Visitor Cloud: The platform behind your big ideas

 

Introducing Visitor Cloud

The platform behind your big ideas

How Visitor Cloud delivers your big ideas

Qubit integrates seamlessly with the wider business

Platform integration icon

Platform integration

Qubit sits on top of ecommerce and WCM platforms to facilitate the flow of data and content delivery on your website

Omnichannel personalization icon

Omnichannel personalization

Join the dots between web, mobile, tablet, email, ad tech, customer service and instore experiences by connecting to Visitor Cloud

Business intelligence icon

Business intelligence

Feed data directly into business intelligence tools such as Tableau or Looker and produce reports that give a holistic view over your operation’s performance, across all channels

Visitor Cloud is the powerhouse behind our data and experience management solutions

Mobile web

Device type

Interraction type

Average time on site

Call center

Customer satisfaction level

NPS score

Recent support issues

Mobile app

Product interest levels

Conversion propensity

Peak usage times

Location

Store

Lifetime value

Loyalty club level

Average order value

Product returns

Web

Time spent on site

Products viewed

Brand affinity

Product category affinity

Advertising

Campaign performance

Marketing attribution

Creative type

Experiment and validate with AB & MV testing Analyze and learn with digital analytics Customer Touchpoints Email Store Web Call center Mobile web Mobile app Advertising Experience Management Data Management Data science Segmentation Precision targeting Mobile web Advertising Web Store Mobile app Call center Device typeInteraction typeAverage time on site Campaign performanceMarketing attributionCreative type Return on investmentCampaign performanceClick ratesOpen rates Time spent on siteProducts viewedBrand affinityProduct category affinityFrequency of visits Lifetime valueLoyalty club levelAverage order valueProduct returns Product interest levelsConversion propensityPeak usage timesLocation Customer satisfaction levelNPS scoreRecent support issues Quantitative Data Qualitative Data Customer data platform Visitor Cloud Customer dataplatform

Qubit is obsessed with building better digital experiences. To achieve this we recognize that great experiences are data driven and that data may come from a variety of customer touch points across a variety of devices.

There is a wealth of customer centric and operational data that can be collected and leveraged to provide more timely and relevant customer interactions.

Qubit has built a sophisticated and highly flexible and scalable platform that is capable of collecting extremely rich quantitative and qualitative data. This is what we call the Visitor Cloud.

Visitor Cloud is our customer data platform that centralizes all of this data for the purpose of fueling better experiences.

Surrounding this central set of customer intelligence is a layer of data management to extract key segments and intelligently mine opportunities using advanced data science techniques.

We then offer a number of solutions for experience management fueled by this rich customer data. These multi-channel data-driven experiences are far more effective than siloed interactions.

These experiences are then delivered back out to the same diverse set of customer touch points.

When you apply AB and Multivariate testing and digital analytics to validate and discover new opportunities you are engaged in a continuous optimization loop that can create exponential benefits to your business.

Visitor Cloud is the powerhouse behind our data and experience management solutions

W e b A d v e r t i s i n g S t o r e M o b i l e w e b C a l l c e n t e r M o b i l e a p p C u s t o m e r t o u c h p o i n t s E x p e r i e n c e M a n a g e m e n t D a t a s c i e n c e Segmentation P r e c i s i o n t a r g e t i n g D a t a M a n a g e m e n t Customer data platform Visitor Cloud Customer dataplatform Experiment and validate with AB & MV testing Analyze and learn with digital analytics

Qubit is obsessed with building better digital experiences across a variety of devices.

There is a wealth of customer centric and operational data that can be collected.

Qubit has built a platform that is capable of collecting rich quantitative and qualitative data. We call it the Visitor Cloud.

Visitor Cloud is our customer data platform that centralizes all of this data for the purpose of fueling better experiences.

Surrounding this central set of customer intelligence is a layer of data management to extract key segments and intelligently mine opportunities using advanced data science techniques.

We then offer a number of solutions for experience management fueled by this rich customer data.

These experiences are then delivered back out to the same diverse set of customer touch points.

When you apply AB and Multivariate testing to validate the results you are engaged in a continuous optimization loop that can create exponential benefits.

Visitor Cloud is the powerhouse behind our data and experience management solutions

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