Get your ship together
63% of customers say they’ve canceled a purchase because the shipping was too expensive, but 45% of businesses are losing money because of their shipping policies. With costs rising steadily over the past year, you need to start making shipping work for you. It’s time to use shipping to drive conversions, increase order value, and build customer loyalty. It’s time to get your ship together.
Qubit works with ecommerce brands across many different industries, serving many different kinds of customers. We’ve gained quite a lot of insight into the impact of shipping policies on customer experience, and years of practice helping businesses find the perfect strategy for any situation.
We spoke wtih Carl Hartmann, CEO of Temando, a market-leading technology company that is working with some of the world’s largest brands to overcome the challenges of fulfilment in commerce. He is a leading global entrepreneur, retail futurist and business leader with a vast array of awards under his belt, including IBM’s Entrepreneur of the year program, Deloitte Fast 50 Rising Star and winner of the 2014 Australian Online Retail Industry Recognition Award. He'll share his vision and expertise on how retailers can turn shipping challenges into opportunities.
Watch the ondemand webinar below:
Setting a profitable threshold for free shipping
Optimizing your return policy
Incentivizing customers through shipping offers
Using customer data to personalize shipping tactics
Staying innovative with new technologies
Defy tomorrow’s expectations today
Start personalizing your experiences with rich customer data today