Abandonment recovery

Prevent valuable customers from slipping away - or if they do, win them back.

Exit prevention and intervention


Exit behavior detection
After a few seconds on a page a sudden movement towards the exit can be used to trigger an offer. Pulling in page and behavioral data, you can personalize the offering for different points of exit and different customer segments.

Not all routes are equal
Use in page data to personalize the offering for different points of exit.

Target the right visitors with the right message
Tailor the offer for different visitor segments - free shipping for some, discounts for others - according to your visitor profiles and business targets.

Tackle cart abandonment


Understand who leaves
Understand your abandoning visitors - use Live Tap to explore the abandoning segment, looking at their preferences, behavior, and history.

Two bites of the apple
With Qubit you can do onsite search, page and form abandonment, as well as recovery emails after visitors have left. See how Express Gifts took advantage of intelligent abandonment recovery here.

Tailored for maximum impact
Monitor the impact your cart is having, and fine-tune the parameters - like filtering conditions, or time between adding to basket and emails.

Reclaim abandoning customers with personalized recovery


Supports your email service provider
Because this is fully integrated with the leading email service providers, you have complete control over what your emails look like, adherence to opt-out lists, frequency capping rules, and reporting.

Recommendations
Create upsell or cross-sell opportunities alongside cart abandonment by leveraging other Qubit experiences such as product recommendations.

Fully configurable
You decide which events in your funnel qualify visitors for recovery efforts (e.g basket adds, onsite search, product view, form completion) and how long you want to wait before sending out an email.

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