Data collection

Successful personalization depends on fast, accurate data collection, and the ability to process it in real-time. Data freshness and low-latency, sub-second data processing enables you to create advanced in-session experiences.

High-speed data pipeline.

Low latency, real-time events.

Data from every source is gathered, enriched and processed immediately. Meaning you can use it for experience creation, triggering and segmentation right away.

Ready for massive scale.

Our platform is architected to handle enormous scale, from black friday and viral social media attention, to the biggest sporting events of the calendar.

Built-in data validation.

Simpler event structured data is key to processing and actioning in real time. Every data point is validated and enriched according to our pioneering industry schemas.

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Comprehensive customer data collection.

 
 

Contextual behavioral data.

Qubit's scripts, iOS and Android SDKs enable you to find out what your customers are doing on your transactional channels. Gather highly granular insights, in real-time for unprecedented understanding, segmentation and targeting.

Ask for direct customer feedback.

The most powerful insights come directly from your customers. Use Visitor Pulse to gather the explicit data points for hyper-relevant targeting and personalization.

Server to server integration.

Qubit is an open platform. Stream your own data directly into Qubit.

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Prove the value of your efforts

Validate visitor behavior
Draw on quantitative and qualitative insights to create experiences which influence visitors' journeys across your entire digital presence.

Test targeted segments
Craft experiences to target underperforming customer groups or reach out to specific visitor segments, and make sure you’re having an impact.

Understand customer opinions
Test experiences and use surveys to gather first-hand feedback from your visitors, gaining a deep understanding of their preferences and opinions.

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Stream in your existing data.

Link data sources.

Import information from external sources and join offline and CRM data with your web and mobile app data.

Multiple ingestion methods.

Import data, unrestricted by size, volume or schema, directly into Qubit. Choose from manual uploads or automated imports via a Google Cloud Storage bucket.

Data querying and aggregation.

Use the power of SQL to query and aggregate data points from across multiple sources to gather meaningful business insights. Use these to power segmentation, analysis and 1:1 personalization.

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An open ecosystem.

Keep your records up to date.

Sync data into your systems of record, including segment memberships, experiences viewed, survey responses, or any other insight from Qubit.

Reach your customers with new personalization tools.

Integrate with push notification providers, ESPs, internal communications channels, customer services systems, and more to deliver more personalized customer experiences.

Unlock the insights in your omni-channel personalization data.

Qubit's primary partner for BI is Looker. However we also work with industry-leading BI systems such as Google Data Studios, Tableau, Qlik, and BIME.

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Built on top of Google Cloud.

Access to Big Query via Live Tap, batch data transfers via Google Cloud Storage, or real-time behavioral data via Cloud Pub/Sub.