1:1 Journey personalization

Deliver exception customer experiences with personalization for the modern customer journey.

Bring together your customer data to deliver powerful personalization, leverage model-per shopper capabilities for hyper-relevancy, coordinate across channels to create one cohesive user journey.

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Create exceptional customer experiences.

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Push the boundaries

Unparalleled visitor insight, model-per-shopper capabilities, programmatic and triggered experiences.

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Combine data types & sources

Collect behavioral data, ask customers for their tastes or preferences, ingest data from your other systems.

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Cross-channel commerce

Coordinate across popular touch points and channels to create consistent customer journeys.

Aid product discovery with personalized navigation.

1:1 personalized navigation

Personalize the navigation with predictive modeling that promotes the categories most relevant to the individual.

Better outcomes on mobile.

Mobile accounts for 65% of ecommerce traffic but only 35% of purchases. See higher engagement and conversion rates with personalized navs.

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Increase loyalty and repeat purchase.

1:1 replenishment prompts.

Auto-serve replenishment prompts with CommerceAI that predicts when shoppers needs to stock up on their favorite products.

On-site & cross-channel.

Open integration framework allowing seamless execution on-site and via email for smarter targeting.

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Abandonment recovery.

Reclaim abandoning customers with personalized recovery

Automate exit intent overlays and triggered emails emails based on real-time signals and user behavior to keep your customers engaged and increase purchase.

Fully configurable so you can tailor for maximum impact

Layer strategies including social proof or personalized recommendations, adjust parameters like filtering conditions or time between add to basket and emails.

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Deliver greater relevance.

Get to know your customers better.

Harness the power of explicit data with Visitor Pulse by asking your customers exactly what their tastes and preferences are.

Guidance-based badging.

Badge particular products based on the customers response to your questions, guiding them to the perfect products.

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