The ecommerce team's guide to product discovery.

Making the most of the online shopping momentum: Moving forward in a post-pandemic holiday season.

What’s in this report?

Ecommerce brands are constantly bombarded with data on how consumer habits have changed since the pandemic, but much still remains uncertain as to what it really means for the future.

Our team conducted a study with 1500 consumers in the US and UK on what really matters once they have landed on your site. We’re here to share our findings so that you can make the most of your online shopping momentum ahead of this year’s holiday season and beyond.

Solve the product discovery problem:

  • 41% of customers most commonly discover products using on-site search.
  • 28% of people will buy more online this holiday season
  • 88% of people feel overwhelmed by the number of products on offer
  • The top reason visitors bounce is that visitors can’t find what they’re looking for
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Discover insights from 1,500 shoppers.

What you'll learn

  • How COVID-19 has impacted shopping habits for the long-term.
  • Why product discovery is the biggest challenge you didn't know you had.
  • How to provide visitors with the shopping experiences they expect.
  • Ways to consistently deliver relevance throughout a customer’s on-site journey and amplify purchases and revenue.
  • Proven strategies to enable product discovery, boost engagement, drive purchase & increase revenue.