Your passport to personalization

How to drive sales and deliver value through each stage of the booking journey using personalization.

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Your passport to personalization report preview

What's in this report?

Today's technologies offer the opportunity for endless amounts of consumer data to be used to personalize every aspect of the booking journey. We’ve identified key areas in the funnel where you can develop a personalization strategy to make a real difference to topline revenue.


You won’t find small suggestions for UX changes that don’t deliver meaningful results. Instead, we believe in delivering highly impactful tactics that are relevant to your audience and scalable within your team—the two hallmarks of an effective strategy.

Brands we work with

We work with some of the most famous travel brands in the world, who rely on personalization to help them drive revenue, uplift, and customer loyalty.

Passport to personalization - Travel brands we work with

What you'll learn

  • Key opportunities for personalization when booking travel
  • How to build effective segments for personalization
  • Which personalization tactics drive maximum persuasion
  • Smart thinking around APIs and omnichannel personalization

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