The future of travel: 2016

Exceeding the demands of the digital traveler.
In partnership with Travel Weekly.

Get the research

What’s in this report?

In partnership with Travel Weekly, our exclusive report, compiled by senior executives at leading travel brands explores the future of customer experience in travel. Leaders from Expedia, glh Hotels, ISR Corporation, Thomas Cook, TUI and a world renowned Futurist, tell us how they see customer experience evolving in the future. They’ll explore and assess how travel brands can affect experiences across the customer journey and provide actionable inspiration. 

What you’ll learn.


  • The emerging trends shaping travel tomorrow
  • Customer experience across the traveler journey
  • How to make the inspiration phase immersive
  • How Thomas Cook are using VR in-store

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