How travel brands can implement a personalization program to drive bookings, ancillary sales and customer loyalty.
Industry heavyweights from Forrester, Emirates and Qubit will discuss first-hand learnings around what it looks like when travel brands run successful personalization programs - from theory at Forrester through to strategy formulation and execution at Emirates, including analysis from Qubit around which personalization tactics yield the highest results.
Principal Analyst for eBusiness & Channel Strategy
VP Corporate Communications, Marketing & Brand
Enterprise Customer Success Manager