How to Maximize Your 2018 Black Friday Revenue

Four retail experts discuss how customer experience is essential to increasing Black Friday ecommerce revenue and brand loyalty.




What you'll learn.

  • What holiday shopping trends to expect based on customer behaviour data
  • How to evaluate your core shopping flows to find and remove friction points
  • How to use data thoughtfully and increase brand loyalty with personalization and retargeting
  • How to measure customer experience and tie it back to revenue

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30 minutes

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