Personalization for airlines

Five actionable personalization strategies for the travel industry.


35 minutes.

Qubit travel webinars play_purple

What’s in this webinar?

Your customers are judging you. Every one of them takes a different route to get to their final destination, shaped by their own personal preferences, priorities and needs. With shrinking attention spans, they’re becoming increasingly demanding. Airlines have no choice but to deliver superior digital experiences to meet and exceed their expectations.

This webinar will explore how customer experience in the aviation industry is transforming and provide five actionable personalization strategies to ensure you deliver first-class digital experiences to your customers.

What you'll learn

  • Five actionable personalization strategies
  • How to achieve loyalty beyond points schemes
  • How better sell ancillaries using social proof
  • Learn from leading airlines like Thomas Cook

The speakers.

Gabriella Pitt

Travel Strategist, Qubit

Matthew Robinson

Product Marketing Manager

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